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General Terms & Conditions of Sale for Online Purchases


These terms and conditions of sale ("Terms of Sale") define the rights and obligations of the parties in connection with the sale of products/services (hereinafter the "products/services") through the website (hereinafter the "website"). These terms of sale govern all purchases made on this website.

The terms of sale are concluded between, on one side, LEFT Brussels (14, Solleveldstreet, 1200 Brussels, Belgium,, affiliated to PRODUCTIONS ASSOCIEES ASBL, registered with the Banquet Carrefour des Enterprises (Central Enterprises Database) of Belgium under number 0896.755.397 (VAT BE 0896.755.397) with its registered office at 70, Emile Ferron Street, 1060 Brussels, Belgium, hereinafter the "seller", and, on the other side, the person placing the order, hereinafter the "purchaser". The purchaser and the seller are hereinafter jointly referred to as the "parties".

Any order implies that the purchaser has previously consulted and expressly accepts the terms of sale without this acceptance being subject to a handwritten signature on the part of the purchaser. In accordance with the provisions of the law of 9 July 2001 that lays down certain regulations concerning the legal framework for electronic signatures, the validation of the order form constitutes an electronic signature that, between the parties, has the same value as a handwritten signature and that constitutes proof of the order in its entirety and of the payability of the amounts due in performance of the order. The purchaser declares that he/she has full legal capacity.

The Products/Services on Sale

The products/services offered for sale are those that feature on the website, with a description of their essential characteristics, on the date and time when the purchaser consults them on the website, and within the limits of the stocks available. The seller uses all reasonable means to display the availability of products/services on the website in real time, but cannot be held responsible if a product is no longer available to honour the order. If one of the products/services ordered is unavailable, the purchaser will be informed of the fact and will have the option of changing the order or cancelling it, in the latter case being refunded for the amount of the order if payment has already been made. 

Sales Price of the Products/Services Displayed

The price of each product is displayed on the website in euros and including VAT. This price is valid in the countries for which delivery is possible and does not include the costs of preparing and delivering the order, which are also payable by the purchaser, or the deduction of the amount of any discount or purchase voucher granted to the purchaser. The seller reserves the right to change his prices at any time, but the products/services will be invoiced on the basis of the purchase price that applied at the time of placing the order.

When placing the order the purchaser undertakes to pay, in addition to the purchase price of the products/services ordered, the costs of preparation and delivery (hereinafter the "costs"). These costs vary according to the type and quantity of products/services ordered and the chosen delivery method, and include VAT. The purchaser can consult the amount of these costs on the website and consult his "Basket" that shows a calculation of the total amount corresponding to the purchase price of the products/services plus costs. These costs remain payable and will not be reimbursed if the purchaser returns all or part of the order by virtue of his right of withdrawal.

The products/services are only delivered in the countries for which the website authorizes delivery. Any incorrect delivery address is the responsibility of the purchaser and may give rise to additional costs. The delivery times listed are not binding but are purely indicative. No late delivery may give rise to the payment of damages for the benefit of the purchaser. The seller is entitled to make part deliveries. In the case of the non-delivery of goods, any sums paid by the purchaser will be reimbursed with no interest or compensation.

Ordering Procedures

To place an order, the purchaser must complete the order form that is available on the website and on which he/she will give the information that permits identification, in particular his or her surname, first name and delivery address. In so doing, the purchaser accepts in full and without reservation all of these terms of sale and undertakes to pay in full the total amount owing. The seller cannot be held responsible for the consequences of the communication of incorrect information. The seller will confirm each order placed by sending an email that states in particular:

1° The principal characteristics of the product or service ordered;
2° The identity of the seller and in particular his company number and trading name;
3° The geographical address of the seller as well as his telephone number and email address; 
4° The total price of the products and services including all taxes and additional costs of transport, delivery, etc.;
5° The means of payment, of delivery and execution and the date on which the company undertakes to deliver the goods or perform the services;  
6° The procedures foreseen by the company for handling complaints;
7° The conditions, the deadline and the procedures for exercising the right of  withdrawal;
8° The conditions by which the consumer would cease to benefit from the right of withdrawal, as laid down in article 7 of the terms of sale;
9° The existence of a two-year guarantee of conformity (one year in the case of second-hand products), as foreseen by articles 1649bis to 1649octies of the Civil Code, and a guarantee against hidden defects, as foreseen by articles 1641 to 1649 of the Civil Code, and by article 10 of the GCS;
10° The possibility of recourse to the European Dispute Resolution platform to initiate proceedings for an amicable resolution; 

The data registered by the seller, together with the order confirmation, will constitute proof of the contractual relations between the parties.

The seller reserves the right to refuse or cancel any order or delivery in the event of an existing dispute with the purchaser, full or partial non-payment on a previous order, refused authorisation for a payment by a credit card on the part of a bank or for any other valid reason. In which case, the seller's liability cannot under any circumstances be invoked.

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